Report a street lighting issue
See which lights the council are responsible for, when lights are turned off by the energy saving initiative and emergency reporting guidance.
Report
Report issues with:
- Street lamps
- lamp Columns
- illuminated traffic signs
- illuminated bollards
- school flashing signs
- illuminated lights at zebra crossings
- electrical feeder boxes supplying any of these
Emergency reporting
Street lighting emergencies are only situations where there is either electrical or structural danger. This could be as a result of a Road Traffic Collision (RTC)
If you are reporting a damaged streetlight it may be dangerous, especially if any wiring can be seen. You should not attempt to help by covering up or touching the wires but, if necessary, you should warn children to keep away.
If this happens outside of office hours and you feel there is a genuine emergency, please contact the police.
Do not report
Do not report a problem online if:
- your report relates to a risk to life, requiring immediate attention, please contact the Police on 999
- your report relates to bus shelters or reflective bollards
- you cannot find a specific streetlight on the map, if it is not on the map the light is likely maintained by the Highways Agency, District Councils or private landlords
Useful links
Related
Street lighting performance
Annual energy consumption and emissions for street lighting.
Street Lighting Energy Saving Initiative
How we have been saving energy across Worcestershire.
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