
Provider portal and payments
Information, advice and guidance for WCC contracted providers on payments, schedules and finance systems.
Important information regarding actuals submission and payment schedules during Easter and Early May Bank Holiday 2025
Early submission of actuals for the period 5 to 11 April 2025
To ensure that you receive payment for this period on Tuesday 22 April 2025, all actuals will need to be confirmed and completed by 6:00pm on Sunday 13 April 2025.
Any actuals confirmed after 6:00pm on 13 April 2025, and before 6:00pm on Tuesday 15 April 2025, will be paid on Thursday 24 April 2025.
Early submission of actuals for the period 19 to 25 April 2025
To ensure that you receive payment for this period on Friday 2 May 2025, all actuals will need to be confirmed and completed by 6:00pm on Sunday 27 April 2025.
Any actuals confirmed after 6:00pm on Sunday 27 April 2025, and before 6:00pm on Tuesday 29 April 2025, will be paid on Wednesday 7 May 2025.
Actuals period | Actuals submission deadline | BACS received date |
---|---|---|
5 April 2025 to 11 April 2025 | 6:00pm Sunday 13 April 2025 | Tuesday 22 April 2025 |
5 April 2025 to 11 April 2025 | 6:00pm Tuesday 15 April 2025 | Thursday 24 April 2025 |
12 April 2025 to 18 April 2025 | Normal, 6:00pm Tuesday 22 April 2025 | Tuesday 29 April 2025 |
19 April 2025 to 25 April 2025 | 6:00pm Sunday 27 April 2025 | Friday 2 May 2025 |
19 April 2025 to 25 April 2025 | 6:00pm Tuesday 29 April 2025 | Wednesday 7 May 2025 |
Information and guidance on the Adults Services Provider Portal
The ASPP is used to view purchase orders, remittance advices, pending payments and also confirm care delivered for domiciliary, day care, shared lives and supported living services in order for payments to be made.