Helping Robert into the world of work

The service matches work opportunities and placements to people’s needs and strengths with the aim of giving them experience that will help them to secure permanent employment.

One person who has benefitted from the scheme is Robert. He has been working at McDonald’s Restaurant in Evesham, covering their front of house, 1 day a week, for over a year. 

The Supported Employment Service team worked with the store manager to find an opportunity that would be beneficial to the business and meaningful for Robert. They also worked closely with Robert’s social worker and care provider, Rehability UK, to set up ongoing in work support and travel training.

One year on, he is now an established member of the team, clearing tables, greeting customers, sweeping, mopping, sanitising touch points, customer care and general cleaning. Robert has really shone in his role and has gone on to achieve the business ‘Star Shift’ Award.   

Robert said: “I am so happy with the way it’s gone. Going to work makes me so happy. I am really enjoying my role. I want to thank Sally-Ann of the Supported Employment Service, for all her help and support.”

Kim, Training Manager, McLean Restaurants Ltd T/A McDonalds Evesham said:  “About 14 months ago, we were approached by the Supported Employment team who wanted to help get adults back to work in Worcestershire. Robert has been supported throughout his time with us and after the initial shadowing, working interview and observations, Robert had proved himself to be a valuable asset to the company. He was offered the position of Customer Care Assistant. He is hard working, always smiling, has grown in confidence, and has made many friends in both customers and crew. He continues to learn and always takes onboard any appreciative or constructive feedback that he receives.”

Councillor Adrian Hardman, Cabinet Member for Adult Social Care at Worcestershire County Council said: “It is really heartening to hear of Robert’s progress and how much the opportunity and how the Supported Employment Scheme has made a real difference for him and his employer. 
“This scheme is key as it helps people with disabilities, who may never have worked before, through the complexities of the world of work and opens up further employment opportunities. While this helps our residents to stay independent for as long as possible, it also nurtures a sense of purpose and belonging, which in turn combats isolation and loneliness.”

If you know a Worcestershire based business that would like to get involved and explore the potential to offer a work opportunity please visit the Supported Employment Service pages of the County Council website.